New Mexico Federal Credit needed a new name and competitive position to meet aggressive growth goals. We helped them answer the following strategic questions:
How can we redefine the midscale category to fill a market void with a new brand in our portfolio?
What mindset should we develop the brand to appeal to that crosses generations?
What disruptive programs and features will resonate best with this target?
What visual expression will differentiate the brand in the most meaningful way?
How can we position the brand and tell a story of value to developers. investors, the media and consumers to jumpstart brand growth?
From research and strategy to creative and engagement, our approach was multi-faceted, yet outcome-focused. It included:
Brand strategy development
Messaging
Employee engagement
Bringing the brand to life
Naming
Experiential design
Rigorous primary research
Competitive position/brand pillar development
Visual expression and identity
Communication strategy
Marketing execution
Customer touchpoint journey
Fastest growing brand in company history—and possibly the hotel industry
Increase in lending volumes
Increased desposit
Increased membership